FAQ
Clothing
  • How long does it take to receive the delivery?
    The delivery time from order completion to your doorstep is approximately one week. Smoking Tigers' team is doing their best to maintain individual satisfaction and handle a high volume of orders.
  • How can I track where my product is?
    After the product is shipped, an email with the tracking number will be sent to your email address. Alternatively, you can track your shipment by visiting your account page on Smoking Tigers' website.
  • Is there a separate refund policy?
    Refunds are only possible for products with defects. Peaches' products are sold in limited quantities, so exchanges can be made based on the availability of stock.
  • How do I request a refund for a defective product?
    After receiving the product, if there is a defect, please contact Smoking Tigers through the Contact page within 24 hours. Our representative will provide you with detailed instructions.
Auto Parts
INOZETEK
  • How long is the delivery period?
    It takes approximately 2 weeks, excluding holidays and weekends, from the confirmation of payment.
  • What is the installation method?
    When installing the film by yourself, it is recommended to maintain the installation space at a temperature of 24-27°C. Dry installation without using liquids is also recommended (We are not responsible for film damage due to wet installation or installation defects). Remove the transparent film on the color side before applying the film to the vehicle. Make sure there is no dust in the surrounding area.
  • Return policy
    1. Returns must be made within 7 days of receiving the product.
    2. Rolls must be in their original condition. If the roll is unwrapped and the film is cut before returning, a restocking fee will be charged for the loss due to roll or film damage.
    3. Rolls must have the tape attached to both the packaging box and the roll itself.
    4. Shipping costs will not be refunded.
    5. Return shipping costs must be paid by the customer. However, in the case of rolls with defects, Smoking Tigers will support the shipping cost.
    6. No return fee will be charged if the product is not opened or the roll is not unwrapped. (Prepaid shipping)
Fi exhaust
  • What is Valvetronic?
    Valvetronic is a system that separates the exhaust gas into two paths to improve exhaust flow and control the decibel level of the exhaust.
  • Is structural modification possible?
    The exhaust systems sold by Smoking Tigers are produced to allow structural modifications through resonator fabrication to comply with Korean regulations. (For detailed inquiries, contact the installation point) *We do not sell downpipes that cannot be structurally modified.
  • Do I need to weld it for installation?
    Fi exhaust is 100% bolt-on and can be installed directly on the vehicle without welding using clamp-type connections. (Professional installation recommended) *The variable module system sold by Smoking Tigers does not include the feature of controlling the vehicle through a mobile app. It operates with a remote control or a built-in button in the vehicle.
  • Return policy
    If there is severe deformation of the exhaust line pipe, it can be replaced only when it is not installed. If the module is not functional, it can be repaired or replaced through after-sales service. However, exchange or refund is not possible for additional parts, removal or modification of the product, or tuning without authorization. If there is incorrect installation, refunds or after-sales service are not possible (contact the installation point).